Effective Date: 01 June 2025

At BuyFeltFabric.com, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or purchase from us. By using our services, you agree to the terms described below.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

When you place an order, register for an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Shipping & Billing Address
  • Phone Number
  • Payment Information (via secure third-party processors)

b. Automatically Collected Information

When you browse our site, we may collect data including:

  • IP Address
  • Browser Type and Version
  • Pages Visited
  • Time Spent on Site
  • Referral Source
    This helps us analyse site traffic and improve our user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer service
  • Improve our website and services
  • Send order confirmations, updates, and promotional emails (if subscribed)
  • Prevent fraudulent transactions and protect our platform

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your data with:

  • Shipping carriers to deliver your orders
  • Payment gateways to securely process payments
  • Third-party service providers who assist in operating our website and services (all under confidentiality agreements)
  • Legal authorities, when required by law or in response to valid requests

4. Cookies and Tracking Technologies

BuyFeltFabric.com uses cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyse website performance and usage

You can disable cookies via your browser settings, but some features of our site may not function properly without them.

5. Data Security

We use industry-standard encryption and secure server technologies (SSL) to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. International Data Transfers

As we sell and ship globally, your information may be transferred to and processed in countries other than your own. We comply with applicable data protection laws when transferring data internationally.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict our processing of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at:
📧 Email: support@buyfeltfabric.com

8. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Continued use of our site constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

BuyFeltFabric.com
📧 Email: support@buyfeltfabric.com
🌐 Website: www.buyfeltfabric.com